1_RoblesN

Natalie Robles 3966 Ellis St. Corona, Ca 92879 September 30, 2010

Human Resources; Clerical/Administrative Harris Solutions Group Fullerton, CA • Thousand Oaks, CA

Dear Linda Johnson, Your ad on monster.com for a human resources assistant caught my attention as I prepare to begin my career in management and human resources. Throughout my years at Cal Poly Pomona State University, I have gained lots of experience in working well under pressure, being responsible, and reliable. However, I have many other skills I have obtained while working five years in retailer.

For example, as a business major, I have acquired strong communication and listening skills through my classes. While having to work in groups for class projects, I have learned how to interact with different students who have different opinions, ethics, and working skills. I have learned how important it is to listen to others, but also that true listening requires lots of effort. I have taken this skill and applied it to improve my customer service at work. I have become a better listener and comunicator with my customers, who tell me that it makes them feel like a valued customer.

With my experience in retail I have also learned how to work great under pressure and get my task done on time no matter what obstacles get in the way. Although at times I have a million things to do, such as performing planograms at work, helping customers, discarding and doing exception counts, it has only helped me improve at multitasking and become a faster worker. I am a very detailed person and believe it shows through my work.

While working and being a full time student I have learned how to balance my life and get my priorities straight. I believe that my education and work experience have prepared me well for a job in human resources. Not only am excited to show you what I can do, but I am excited to learn more from your company. If you allow me the opportunity to meet with you, I would love to further discuss this job opportunity with you. I could be contacted at (951) 283-0033 or by email at nrobles@csupomona.edu. Thank you for your consideration. Sincerely,

Natalie Robles