Extra+Credit_NgoL

  **Delta Sigma Pi Phoenix LEAD School** //November 6, 2010//

**What is LEAD?**

 First off, Delta Sigma Pi is a professional fraternity organized to foster the study of business in universities. One of the duties of the fraternity is to encourage the association of students for their mutual advancement by research and practice. By performing this obligation, the national fraternity offers Leadership and Excellence Academies for Deltasigs (LEAD) year-round to focus on educational development. These conferences and workshops are training sessions that maximizes potential in areas of professional and leadership development as well. I was given this unique opportunity this past month to be involved with this program. I was exposed to different universities in our region, Pepsi Beverages Company, and GEICO.

**Workshops offered**
 * * Alcohol 101 || * Recruiting: Mastering Conversation ||
 * * I eat Challenges for Breakfast || * Diversity: Leveraging Differences ||
 * * Interview Boot Camp || * Leadership Styles ||
 * * Life’s Basic Elements of Success || * Breaking the Ice ||
 * * The best ideas in Time Management || * Ongoing Member Education ||
 * * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">Communicating for Effectiveness || * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">Knock-Em Dead Presentations ||
 * * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">Creating a Motivated Brotherhood || * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">Ritual Team (members only) ||

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">**What I learned**


 * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">**Recruiting**

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;"> When recruiting, always practice your conversations before the events actually start. Never give a one word answer to prospectives-always go into conversation. We should always have a common theme to show, make eye contact, firm handshakes, open up to questions, speak confidently, repeat prospect’s name through out the conversation, and do not speak company language. You should always lead the conversation and if you don’t know an answer to a question, redirect them to someone who does. And in the end, get feedback from prospects on how they heard about us so that we can continue doing it.


 * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">**Communicating for Effectiveness**

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;"> Having inclusive environments by asking people what they want and give it to them, holding people accountable, and never set yourself above the people you serve. “Help, serve, and solve.” Instead of using “I” or “Me”, use “Our” and “We”. As an officer in position, form committees and hold purposeful meetings (recommended 45 minutes, if over an hour, there’s something wrong) that cover planning, discussion, voting, and rewarding. Keep the meetings open and comfortable, and do not take everything personal. You should also turn down any negativity. Having a successful event you should not take it as work because then it takes away the fun. Consider why you are having the event, is it accessible and affordable? To make it easy, form a chart:

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">Event Person Responsible Resources Follow up Date Due Date

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;"> Another way to communicate effectively is to take out emotion from heated topics and having tangible goals and if you’re lacking goals it leads to apathy. “Without tangible goals, we get enslaved by daily trivial crap” (District Director Dave Glanzrock). The most simplest way to set a goal is to apply Specific Measurable Attainable Realistic Time sensitive (SMART) strategy and to always strive for Stretch Goal-reaching beyond what you can currently do. Heated topics are always driven by our enemies-indifference, indecision, doubt, worry, and over-caution.


 * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">**Breaking the Ice**

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;"> We all know how it’s like to have a dead silent audience. That’s definitely never fun. So why not have the most ideal game of Ice Breaker? The content should follow:

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">__Questions about Personal Background__
 * 1) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 13.3px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;"> Why did you choose your current major?
 * 2) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 13.3px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;"> What are your interests/hobbies?
 * 3) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 13.3px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;"> How would you describe yourself?
 * 4) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 13.3px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;"> What are you personal strengths and weaknesses?
 * 5) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 13.3px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;"> Do you feel you have done the best scholastic work of which you are capable?

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">__Questions about Organization__
 * 1) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">What is your current class schedule like?
 * 2) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">What activities/organizations are you involved with?
 * 3) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">How well do you manage your time?

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">__Questions About the Future and Careers__
 * 1) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">What do you hope to be doing after graduation?
 * 2) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;"> What do you hope to get out of your association with us?
 * 3) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;"> How do you feel college is preparing you for the future?

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">__Questions About Leadership Skills__
 * 1) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">What types of class projects have you enjoyed the most?
 * 2) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">What types of people do you enjoy working with?
 * 3) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">Describe a situation when you have worked with other people to achieve a set of goals.


 * <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; line-height: 19px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">**Business Etiquette**

<span style="font: normal normal normal 13px/normal Arial; margin: 0px; padding: 0px;"> Eventually one point of your business life, you will encounter situations where you have to decide and make choices that will either help you or break you. Social and business etiquette can be tricky, and making the right moves can make a big difference. <span style="font: normal normal normal 13px/normal Arial; margin: 0px; padding: 0px; text-indent: 54px;"> Many people are stuck in positions where they have a choice to make. Like whether you should ask your boss out for a drink after work or if you should arrive 10 minutes early to business meeting the next day. Nearly 47% of a sample size of ~1600 people fail to make the right choices when it comes down to business etiquette 's (Quizmos). This exercise is designed to help business students (and students in general) make better decisions when it really matters

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">Some of the questions asked:


 * 1) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">What is the best way to meet people at a business or social function?
 * 2) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">When is it appropriate to take a cell phone call during a business lunch?
 * 3) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">At a business dinner, when is it appropriate to have a drink?
 * 4) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">While traveling internationally on business, your hosts provide a regional delicacy that you know you won’t like. What do you do?
 * 5) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">If you go to lunch with your boss and he offers to pay what should you do?
 * 6) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">You’re greeting or saying good-bye to someone. When is the proper time to shake their hand?
 * 7) <span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; list-style-type: decimal; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 3em; padding-right: 0px; padding-top: 0px;">In a business situation, what should you do when someone gives you their business card?

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">**Conclusion**

<span style="font: normal normal normal 13px/normal Arial; letter-spacing: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; padding-top: 0px;"> Again, LEADs purpose is to focus on educational development for business students and through my first experience, I feel they have overly achieved this goal. I have learned many things that I have not in the classroom and being able to interact with students throughout our region opened myself up to different cultures and backgrounds. I had an amazing time!