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** From: ** Stella Soto  ** Subject: ** E-Mail Problems ** Cc: ** **Bcc:**
 * To: ** Amsoft Manager List

Dear Managers,

As Amsoft Vice President, I am troubled by a big problem. The problem of excessive e-mail. If you will do me the favor of answering the questions below. Your ideas will assist us in the development of a plan of email effeciency, and our organization will be improved. Please respond by May 5. That will help me prepare for our supervisory committee meeting on May 10.

Everyone had the expectation that e-mail would be a great productivity tool; however it is cutting into our work time. Did you know that one study found that the average office worker is spending 2 hours a day on e-mail? In our organization we may be spending even more then this. Its exceedingly difficult to get any work done because of writing and answering an extraordinary number of e-mails each and every day. Excessive e-mail is killing the organization’s strength and productivity. I would like to have your answers to some questions before the above referenced dates to help us focus on the problem.


 * 1) Please give me a ballpark figure for how many e-mail messages you receive and answer on a personal basis each day?
 * 2) Approximately how many hours does your staff members in your department spend on email each day?
 * 3) Do you have any ideas about how we can make a reduction in the volume of e-mail messages being sent and received within our own organization?
 * 4) Do you think that e-mail is being used by our employees in an excessive manner?
 * 5) What would you think about an e-mail-free day once a week? How about Fridays?

I appreciate your suggestions and advice in developing a solution to the problem of controlling e-mail and making an improvement in productivity.

Stella