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To: Amsoft Manager List From: Stella Soto < stella.soto@amsoft.com Subject: E-Mail Problems Cc: Uribe K Bcc:

Dear Managers,

When used effectively e-mail is a vital productivity tool. However, when it is used excessively, it can cut into the work time of our employees. Our organization may be spending even more than the 2 hours a day that was suggested in a recent study. I would like to address this concern at our next supervisory committee on May 10.

Excessive e-mailing can severely drain the company’s strength and productivity. Your help and advice would greatly assist me in preparing for this meeting. Consider the following questions:

· Do feel that e-mail is being used excessively by our employees? · What is the approximate number of e-mail messages you receive and answer on a personal basis each day? · How many hours a day do the staff members in your department spend on e-mail each day? · How can we reduce the volume of e-mail traffic in our organization? · Would an e-mail free day each week, such as Friday, improve this problem?

Please respond in writing by May 5 with your feedback. Thank you very much in advance for you assistance.

Sincerely,

Stella Soto

Vice President Amsoft