4_JohnstonJ

Natalie Robles Jake Johnston

MEMO

To: All Employees From: Management Date: 10/24/2010 Re: How to Use Your Twitter Accounts for Work

Message:

As all of you may know Twitter has become a new communicating tool for businesses. In order to build the popularity of our business we are requiring all of you to create a Twitter account. Since a lot of you are new to Twitter we want to explain to everyone how you can use your account. We want to emphasize that this account is for work use only and should not be used for personal use.

1. Your Twitter accounts can be used to post questions and receive answers quickly. Also to answer other peoples work related questions. 2. Create links to our Website. 3. Network with customers or find out about our competition.
 * Uses for Twitter **

**How to Communicate with Others on Twitter?**
 * 1) You can communicate with other followers by posting messages on your “What’s happening” box. Anything you post in this post will be viewed by anyone who is following you.
 * 2) To talk to a specific person you can click@ button in the “What’s happening” box and type their name so they know the message is directed towards them. Keep in mind that everyone can still see your message.
 * 3) To reply to some ones post you simply click the reply button

**How to Add Followers or Become a Follower?** 1. You can upload your email contacts to your Twitter account while setting up your account. This will show you who has an account and who doesn’t, it will give you the option of following them. 2. On the top left there is a search box, type the persons ‘name that you would like to follow, once it shows the results click the people tab, you will then be able to see the person you are searching for. 3. Twitter unfortunately does not give you the option to followers only become a follower, so please beware of what you post because any customer can become a follower. We hope that this is helpful in adapting to Twitter. If you have any questions please contact your Manager.

Sincerely, Management