3_HoffmanC

** From: ** Chris Hoffman (choffman@gmail.com) ** Subject: ** E-Mail Problems ** Cc: ** **Bcc:**
 * To: ** All Managers

Dear Managers,

As vice president, I am troubled by an ongoing problem therefore, I am writing this email to ask for your help and advice on what to do about excessive emails. In other words, if you will do me the favor of answering the questions below, I’m confident that your ideas will assist the company in the development of a solution that will help to resolve this ongoing issue of excessive emails.

Everyone including myself had the expectation that e-mail would be a great productivity tool however, I’m afraid that the use of email has become excessive therefore, our employees are using work time for personal time. After consulting with an outside firm it has been brought to my attention that the average office worker spends 2 hours each day on e-mail. As you know it’s becoming difficult to get any work done because of the number of e-mails coming in each day. Although, excessive e-mail is draining the organization’s strength and productivity, I would like to create a sense of urgency to all my managers in coming up with a solution to this problem.

Here is a list of questions I would like answered by the dates that I have provided below.
 * How many e-mail messages do you receive and answer on a personal basis each day?
 * How many hours do staff members in your department spend on e-mail each day?
 * Do you have ideas of how we can reduce the number of emails being sent and received?
 * Do you think that e-mail is being used by our employees in an excessive manner?

Finally, I would like your feedback on offering employees an e-mail free day once a week. As vice president I know we can solve this issue if we work together therefore, I appreciate any additional suggestions or advice in developing a solution to this problem. I expect your responses in writing to these questions on May 5, 2010 so that I can prepare for my supervisory committee meeting on May 10, 2010.

Sincerely,

Vice President

Chris Hoffman