3_WatersM

**Bcc:**
 * To: ** Amsoft Manager List
 * From: ** Michael Waters
 * Subject: ** E-Mail Problems
 * Cc: **

Dear Managers,

I am writing this note to address an excessive e-mail problem. If you will answer the questions below, I’m sure your ideas will assist us in the development of a plan that should benefit you, your staff, and also our organization. Your responses, in writing, to these questions (preferably by May 5) will help me prepare for our supervisory committee meeting on May 10th.


 * Can you give an approximation for how many e-mail messages you receive and answer on a personal basis each day?
 * Approximately, how many hours would you estimate that the staff members in your department spend on e-mail each day?
 * Do you have any ideas on how we can make a reduction in the volume of e-mail messages being sent and received within our own organization?
 * Do you think that e-mail is being used by our employees in an excessive manner?

We had the expectation that e-mail would be a great productivity tool, although I am afraid that its use is becoming extremely excessive. One study found that the average office worker is spending two hours a day on e-mail, and we may even be spending more. I believe that excessive e-mail is reducing the organization’s strength and productivity. I need to have your answers to the questions before the above referenced dates, to help us focus on the problem.

I appreciate your suggestions and advice in developing a solution to the problem of controlling e-mail and making an improvement in productivity.

Michael Waters