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**Bcc:** Dear Managers, As Amsoft vice president, I am writing this letter to ask for your help and advice to address an urgent problem: the problem of excessive e-mail. Please answer the following questions below; your ideas will assist us in the development of a plan that should benefit your staff, yourself, and our organization will be improved. Your responses to these questions before May 5 will help me prepare for our supervisory committee meeting on May 10.
 * To: ** Amsoft Manager List
 * From: ** Stella Soto 
 * Subject: ** E-Mail Problems
 * Cc: **

Everyone had the expectation that e-mail would be a great productivity tool. I’m afraid that its use is becoming extremely excessive. For our organization, it is actually cutting into work time. Did you know that one study found that the average office worker is spending two hours a day on e-mail? In our organization, we may be spending even more time than this. It’s exceedingly difficult to get any work done because of writing and answering an extraordinary number of e-mails coming in each and every day. Excessive e-mail is draining the organization’s strength and productivity. I would like to have your answers to some questions before May 5 to help us focus on the problem. Please answer the following questions: e-mail each day. Approximately how many hours would you estimate they spend on e-mail each day? e-mail messages being sent and received within our own organization? I appreciate your suggestions and advice in developing a solution to the problem of controlling e-mail usage and making an improvement in productivity. I would welcome the opportunity to further discuss this position with you. If you have question, please contact me by e-mail.I look forward to hearing your suggestions. Thank you.
 * Can you give an estimation of how many e-mail messages you receive and answer on a personal basis each day?
 * Think about how many hours the staff members in your department spend on
 * Do you have any ideas about how we can make a reduction in the volume of
 * Do you think that e-mail is being used by our employees in an excessive manner?
 * I’m wondering what you think about an e-mail-free day once a week like on Fridays.

Best regards,

Stella Soto