2_FuehrerE

Dear Professor Kim,

I beleive effective communication is essential in business. We all communicate good or bad to those around us in the workplace. This class seems like one of the most important classes I will take at Cal Poly because no matter what we all communicate everyday, and growing in communication skills will improve my businesss life as well as my personal life. I would like to discuss first my strengths before my weak points and what I would like to learn from this class. My strengths are attention and listening skills, eye contact, and having a positive attitude.

I will began with how I am good at giving those around me my attention and listening. I work well with my co-workers one on one, and I give respect to those around me. I beleive I present myself well and am professional. I beleive I am professional because I dress professional at work and give my co-workers respect. I take time to listen to my co-workers when they tell me there problems which I beleive makes me good at listening. Which leads me to eye contact as my second strength because when people are talking or when I am talking to them I look at them in the eye and that leads them to feel comfortable and important. For example, when I am talking to my co-workers about things other than work I look them in the eye and give my undivided attention which leads them to respect me and helps for a better work enviornment. My third and I beleive my most important attribute is that I have a good attitude at work. For example, When my boss tells me to do something no matter what it is I will do it with a smile. For example, I work with the disabled and when my boss tells us to take them out somwhere like to the movies a lot of my co-workers complain about going out with our clients. However when my boss tells me to I will do it with a good attitude and no complaining.That makes for a better work relationship with my boss. Although we all need to grow and my points where I need to grow and need to learn from this class are body language, spelling and grammar, and business etiqutte.

First of all, I beleive that body language can turn people on or off. I would like to become more engaged with those I am talking to and pay attention to what they have to say instead of my own problems. I seem to think about what I have to do and that takes away from the person talking. That then leads to my bad body language because I will fold my arms and that makes me look like I am in a hurry. Second of all, spelling and grammar can lead you to becoming a more effective communicator and can land you a job. It helps you to become a more professional communicator as well. I tend to mistype and mispell words and becoming more effective at writing more professionally will help me. I will write words when I handwrite that can be messy and not really understandable to read as well, and working on that will lead me to becoming more professional in the workplace. Third of all, I beleive etiqutte is important because in business you need to know how to act and what to say and how to say it especially in business meetings. I sometimes become freinds with my co-workers and boss and as good as that is it can also lead to becoming un-professional. Slang is my weak point for example i will say words like "whats up" and other phrases. I would like and need to learn etiqutte and certain techniques to use in the workplace for my career.

As you can see I have good points of listening, eye contact, and attitude. You also can tell my bad points of body language, spelling and grammar, and etiqutte. I hope to learn a lot in this class, and I am excited to be taking such an important class. I am excited to see how I will grow in this class this year.

Sincerely, Eric Fuehrer