8_GutierrezA

**Arlene gutierrez** 406 Deep Hill Road. l  Diamond Bar, CA. 91765 l  562 458-0859 l  arleneg@csupomona.edu

**Education**
Bachelors of Arts, Communications Anticipated June 2012 //California Polytechnic University, Pomona //

Associate in Arts, Language Arts & Communications December 2009 //Mt. San Antonio College //

Associate in Arts, Natural Sciences & Mathematics December 2009 //Mt. San Antonio College //

=Professional Experience =

__Los Angeles Unified School District Los Angeles, CA – May 7, 2007 to Present __

 * Responsible for performing internal payroll audit for the IT PMO Division
 * Review documents before submitting to federal government for funding
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Contacted school sites to ensure services rendered were fulfilled by contractor
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Analyzed and formatted spreadsheets in order to populate and obtain the necessary data
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Data input to generate reports for upper IT PMO Management
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Reviewed internal District asset list spreadsheets for accuracy
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Document control use Microsoft tool (SharePoint) to upload present and historical project data
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Provide administrative/secretarial support for employees within the IT- Project Management Office such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Capture verbal notes from upper management to compose office memorandums
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Handled all official company correspondence efficiently
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Received calls from various schools sites and directed them to the appropriate branch within the IT PMO Division.
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Perform a range of duties as operational support activities for the Division; serve as a liaison with other departments and operating units resolving day-to-day administrative and operational support problems.
 * <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; line-height: 13.5pt; margin: 0in 0in 0pt;">Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.

__<span style="font-family: 'Calibri','sans-serif'; text-decoration: none;">Payless Shoe Source Diamond Bar, CA - March 11, 2007 to March 24, 2007 __
> card, closing the register, etc.) > protection procedures and ensuring the security of monies entrusted to me.  > theft or other security risks
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt;">Serviced customers' needs and used sales techniques.
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt;">Responded to customers' questions about the location of merchandise, payment and return policies, etc., in a prompt and courteous fashion
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt;">Entered data into register to accomplish various transactions (i.e. sales, refunds, payment by check or credit
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt;">Accurately recorded monetary transactions. Responsible following the cash
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt;">Processed paperwork associated with all forms of Point-of-Sale transactions (i.e. refund and exchange, identification
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt;">Verified approval codes through check verification and/or credit card verification, manual completion of receipts and completing Customers' information on checks, etc.)
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt;">Observed customers and prospective customers, provide service, and detect indications of
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt;">Physical ability to receive and move cases of merchandise weighing up to 40 pounds
 * <span style="color: black; font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt;">Changed store displays and signs.

**<span style="font-family: 'Calibri','sans-serif'; font-size: 11pt;">References **

Ø <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt;">Tracey Trader-Hruska, Deputy Director of Asset Management <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt; text-indent: 0.5in;">Los Angeles Unified School District <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt 0.2in; text-indent: 0.3in;">(213) 241-1190

Ø <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt;">Dr. James Alther, Chief Technology Operator of IT Capital Projects <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt 0.2in; text-indent: 0.3in;">Los Angeles Unified School District <span style="font-family: 'Calibri','sans-serif'; font-size: 11pt; margin: 0in 0in 0pt 0.45in; text-indent: 0.05in;">(213) 241-1802


 * All you need is an objective in your resume. Everything is else is excellent. John Gungon ||

Good Resume! Its detailed and you have good experience especially as a sales associate. I think that will help you in you future especially in the business world. FuehrerE